Auto Detail Portland - Comments about Details By Mark, the FINEST Auto Detail Shop in Portland

I took my 2006 Acura TL to Details by Mark to have it detailed for sale. He and his crew did an such excellent job, I've decided to keep my car for a while. It is so much fun to drive a car that looks and smells brand new again. I like it so much, I'm going to plan on having regular quarterly detailing done on whatever car I own. I would highly recommend Details by Mark to anyone looking for a quality, affordable detailing of their car. Thanks Mark and crew!

There aren't words for the job Mark and his team did on my car. It looked trashed when I gave it to them - covered in sticky tree sap and the detritus of three road trips. When they returned it, it looked and smelled brand new. Any recommendation I could give would not match their peerless work. Many thanks.

Mark was recommended to me by the great water leak person who repaired my VW after this rainy winter. Mark was an absolute pleasure to deal with. He made the logistics easy and returned my car looking and smelling as good as new. They went above and beyond, down to the last detail. Thank you, thank you, thank you!

I have some freinds that have taken their cars and trucks to details by Mark's shop to have them detailed. I have my car in there now because of all the great work and quality I have seen come out of that crew. they take care of everything. I had a knew winshield put in the coordinated it. My car had some vandalizm done to it. Mark took car of all the work and the car is looking brand new again. I will have my car detailed by them everytime twice a year. Thanks mark and crew. you are the best.

I brought our 2004 Toyota Sienna into Mark especially to clean the interior (we camp and haul our bicycles in the back so it was very dirty and with a lot of grease from the chains). The interior is like new and all of the grease is gone. I especially like it that the car doesn't smell like perfume. The outside looks terrific, too - beyond my expectations.

There was one statement on the website that caught my attention. It said, "We are the best at what we do." After having two vehicles left in Mark's care, I can tell you that they most certainly are the best at what they do. It's easy to clean a clean car. It is not easy to clean old cars with hard water stains on glass, mold on rubber window trim, and oxidation on old paint. I took in a '74 Ford truck that had been under a tree for a year. I knew it would not be cheap. It wasn't. But by the time they were finished, I was the proudest truck owner in the city. It was amazing what they had done. Amazing. No matter what vehicle you give them, they will not give it back to you unless it's perfect. They care that much about the details. A very fitting name for this company. You will love what they do to your car.

I found Mark on the web and after talking with him decided to use him to detail my Lexus rx400h. He had quite a challenge due to my two dogs. When I picked it up the leather seats were like new! I couldn't believe it was the same interior. It looks awesome and I love my car again! Thanks!

I brought in my 2003 4Runner and couldn't be happier with the results. They cleaned everything, inside and out and it hasn't looked this nice since I drove it off the showroom floor. Mark got scratches off the sides I didn't even know were there and polished the headlight covers so that they are clear again. What a great job, even finishing the job early. I will definitely recommend them to anyone.

I took my pre owned VW Golf to Mark for a thorough cleaning. It had dog hair embedded in the interior and paint on the bumper from scraps with other cars. He made it look great- he was able to get out the majority of the bumper stuff and really made the interior look great. No more dog hair, no sticky shiny stuff, simply a clean car. It was ready when he said it would be. Thank you, I will be back!

I drove in with a 1994 Mazda Miata & I drove out with a new 1994 Miata, right off the showroom floor! Wow!! I couldn't see through the convertible window & somehow they made it as clear as new. Their work is impeccable & Mark's personal service is so exceptional, it makes you forget the automated world we live in!

I called Mark the same day I had to return a leased car. Not only did he take it in, the quality and eye for detail his crew had was unbelievable. Bottom line, these guys are true professionals, have A+ customer service, take pride in what they do, and are extremely reasonably priced for the quality of service you receive. They also don't use the typical chemicals other places use! I would recommend Details by Mark to everyone. THANK YOU Mark & Crew!

I took our car into Mark to get it ready to sell and when i brought it home we liked how it looked so much that we're considering hanging on to it. He and his team did everything from cleaning the food and spills out of our entire car to repairing dings, scratches and even offered to replace my badly cracked windshield! This alone saved me $300 vs the dealer quote. i'll use DBM again and would recommend it to anyone who asks. The customer service was great as well.

Most impressed with the job done on our 99 audi. Never had a detail done before and was amazed at how great it looked. Somuch so that I returned the new floor mats I had purchased. The carpet turned out so good they wern't needed! Can't say enough about the job Mark and crew did.

After finding that a rat had been feasting on my engine wires, I was understandably shaken and I was looking for a solution. Mark provided thoughtful and detailed information about cleaning the engine compartment. Without even seeing my car, he talked about how to approach tackling the engine cleaning to remove the rat problem. After hearing about their thorough process when I brought my car in, I decided to have the interior of the car detailed for the first time, thinking that I certainly would get my money's worth after building up more than 10 years of grime. Mark and his team did an excellent job on my older Nissan Sentra given the limitations of an older car. Most importantly, I haven't seen any evidence of rats yet. Mark in particular is very well informed about his business as well as the 'rigs' he works on and he isn't stingy about sharing that information with you. Thanks Mark!

Mark saved our Volkswagen in a virtually painless way for us. Our car smelled terrible and we could not figure out the cause. Mark knew instantly that it had water damage and he proceeded to figure out why. In no time he informed us that it had been infested by mice. We were shocked and knew it was going to be a big project. Mark knew exactly how to handle the situation and even got it covered by our insurance. The car has new carpeting and smells wonderful. This was a fabulous detailing job! I highly recommend this company.

I just brought my 2001 Denali to Mark to be detailed. It is the best detail I have ever had done on any vehicle I have owned. Mark has great customer service, also is very personable! The people that work for Mark are very friendly and professional. For a ten year old vehicle with 100k miles on it, it literly looks almost brand new. Thank you Mark!

I recently brought my car to Mark as my previous detailing shop had closed. My previous shop was a one man operation & he spent 12 hrs. on a full detail. A benchmark had been set & I expected a high quality job. And I could compare as both cars were black on black corvettes. Black is without a doubt the hardest color to work on. To sum it up my car looked infintely better than when I picked it up new at the dealer. And they did surpass the work I had done at my previous shop. If you are looking for a shop that does a quick detail Mark's is not for you. If you are looking for high quality work done by a group of professionals who obviously know their trade & take pride in doing it this is your shop. Your patience will be rewarded. I highly recommend them.

Mark and his team did an incredible job on my girlfriends Toyota Highlander. They even got the ground in old cofee stains out. Mark and his crew take detailing to a whole new level. I would recommend his work to anyone who's looking for a major interior face lift for their rolling pride and joy.

This was the best detail job my car has ever had and it was well worth the $$! Mark was a wonderful person to deal with and I will certainly not hesitat to recommend him to all my friends and go back to him myself. My 91 Lincoln Towncar looks like a brand new car right off the showroom floor! Unfortunately I have to keep my car parked outdoors and it came into his shop covered in algae in every crook and cranny but you would never know it now! I was a little nervous trying to find his shop not being familiar with that area of town, and he didn't hesitat to come and pick up my car and deliver it back to me. I thought that was above and beyond the call of duty and really did appreciate that service! Mark was quite professional on the phone explaining every single detail and he certainly came thru with what he promised. And you can tell that he and his crew are real perfectionist and I am more than happy wiwth the quality of care they gave my car. I'm very happy with the quality of work and the quality of customer service! Needless to say, I highly recommend Details by Mark!

A quick note to say that I am very pleased by the detail job performed by Mark and the gang. I have a large Nissan Titan pick up that looked new when I picked it up. There was an issue with the air bag light not turning off. Mark had not seen this before, but called his number one airbag reset guy and it was reset at my office during a time when I could open the truck up. All costs involved paid for by Mark. Great customer service. I am very pleased.

I just got my 1994 Jeep Wrangler back from Mark, and couldn't be more pleased. It is a soft top-- WHITE no less-- that has been in and out of the Portland weather for over 8 years now. On top of that, it is largely used as a "dog hauler" for my Australian shepherd and my Boston terrier. As you can imagine, there was a wee bit of mildew forming, and a major amount of dog fur! Though it hadn't had a bath or vacuum in years, it looks beautiful now. I wouldn't hesitate to recommend Mark for any job, large or small!

I took the Outback that I inherited from my father to Mark before selling it. He removed every trace of ten years of cigarette smoke, as well as three years of big dogs. Every inch of the car was so immaculate, I didn't want to give it up. Like another happy customer said, I wish everyone was so good at their job. I told everyone I know that Mark is some kind of auto detailing super hero! The car sold promptly, but I almost wish it was still mine to drive. Thanks Mark!

Mark is an amazing person--the kind of person you wish you could deal with in everything. My car, which was a mess, truly looked as good as it did when new. I thought I would have to replace the back convertible window because it was so scratched. By some magic (and sweat) he and his crew made it perfectly clear--like new, as was the rest of the car. Besides that, I was out of the country when he did the detailing and the starter on the car failed. Mark got it repaired, showing incredibly good judgment, respnsibility and motivation. He is fabulous to deal with and I feel great about the whole thing. Besides

I was in a hurry to sell two vehicles (both over 10-years-old) in one weekend. Mark arranged for pick up and drop off during the week beforehand. Both cars were returned on time. I was shocked with how good the cars looked. I sold both for blue book within 24 hours of posting on craigslist. I'm definitely a fan and now a long-term client.

My car was a mess. Two kids and two dogs left stains and dog hair everywhere!! When I picked up the car, I was absolutely floored. The car was cleaner than it had been when I bought it. I sold my car to the first person who looked and got $1000 more than I was expecting. Thanks!!

My girlfriend told me I had to drop my truck off for a couple of days because she was getting the inside detailed for me for as a present. I didn't understand why they needed it for 2 days when shop "B" (down the road) could do it in 2 hours. When I picked my truck up and Mark opened the door, I couldn't believe what I saw. I don't think my truck was that clean when I bought it new in 1997. It was spotless and smelled clean! I use my truck for multiple hunting trips every year in Wyoming and track large amounts of nasty mud in it. After leaving Marks shop I looked everywhere for any piece of mud to remind me of my trip. No luck, just memories of how clean it was from the first day I bought it. I was also surprised that Mark had washed my truck and cleaned my wheels. My wheels have never been spotless and I almost thought he had bought me new ones. VERY VERY pleased with how detailed Mark and his crew were!!! Details by Mark is the only detailer aloud to touch my truck, no more shop "B's" that take 2 hours!

The only thing that makes getting food poisoning worse is when it happens while driving on the freeway at rush-hour. I really didn't want to barf all over myself, my car/mobile office and important tools of the trade. However, my god send at the end of the porcelain bowl arrived when I randomly called Details By Mark. Not only did he get me in immediately, he made me at feel at ease in that i'm not the first or the last and it's no big deal, they will take care of it. Indeed, the entire staff took special care of me and my car in an urgent yet delicate manner. Thank you for your grace and efficiency. My car never looked better and I lost at least a dress size in water weight. Try not to barf in your car but if you do call Mark. Or if you just need good people to do a great job cleaning up your filthy car you should go there too!!

I just picked up my, formerly, Disc Golf mudded and Irish Terrierized `04 Lexus LX 470 from Details by Mark and it looks so GREAT that I'm wondering if Mark's crew deployed a time machine??? 110k miles and our car looks as good as it did when I bought it...and without all the phony smells and slippery gels that I thought it would take to mask the wear and tear of 6 years of Stumptown Coffee spills, Northwest weather and fun. Thanks, Guys. I will recommend you to everyone and will be back every few months to keep the car looking & driving like it does today.

I just bought a 7 year old VW Eurovan Weekender that had been used very heavily by dog owners. The light gray upholstery and carpets had a brownish tinge, there was dog hair embedded in the seats, and the van reeked of wet dog and had a sickly smell of air freshener that the dealership where I bought it had used to mask the dog odor. I brought it to Mark and was surprised at how much he knew about cleaning all of the upholstery, curtains, carpets, and mattress components in this type of van. I stopped by on the second day and he had the interior completely disassembled so he could clean in every nook and cranny. He rubbed the carpet with a white towel and showed me how dirty it still was after one pass and said he was going to go over it all again. It took 3 days to clean it and dry it since there were so many surfaces that needed multiple cleanings. When I went to pick it up, I would swear that if the odometer didn't say nearly 100,000 miles, that I had a brand new van. It's absolutely beautiful. The light gray upholstery is restored to it's original brightness, the smells are completely gone and it just sparkles. He even replaced the screens in the sliding windows that were missing and drilled out a broken screw in the pop top latch and replaced it. Best of all, he uses unscented cleaning products so my van now just smells really clean and fresh. Ten thumbs up! Thank you!

I came across this shop due to vincinity of my work. The customer service was extradordinarily gracious. Once I received my car, it was in better condition than when I first purchased the vehicle new off the lot. Not only did the gentlemen, complete the scope I had engaged them to do, they completed work that I had not even asked. They were able to work within my timeframe and budget and I could not have been happier! There are few businesses that under promise and over deliver anymore but this shop does just that! I would recommend this to any skeptic of detail or those who no longer believe in work ethics!

WOW! I can't believe how nice my car looks after being detailed by this shop. It's been detailed before, but never like this. These guys are seriously good! Not only did my 8 year old Saturn look like new, but I swear it even drove better when I drove it away that day! Thanks for an amazing job, guys!

Mark was not only ultra-professional, he was generous and accomodating in lending us his vehicle while our only car was being serviced by his team overnight. Our car had not had an interior detail since we purchased it in five years prior and the combination of light colored interior and several family members with a knack for spilling beverages had turned it into a smelly and unattractive crud-mobile. After Mark's meticulous care, it emerged reborn, beautiful, clean and glowing!!!! We love our "new" car and will never go anywhere else. We are also newly inspired to take the car back to Mark more frequently so we can enjoy the beauty more often. Thank you Mark, and thank your team!

My husband and I brought our 12 year old car to Details by Mark to be detailed. Mark and his team made our car beautiful again for a very reasonable price. We were impressed by the quick scheduling and turnaround time, and the level of professionalism and passion that Mark and his team brought to the job. Kudos to them and we highly recommend this shop!

The folks here are incredibly meticulous, every surface on the car, every nook and cranny was cleaned. I took my car in expecting it to be clean, but I got back what was essentially a new car (other than the 95,000 on the engine). Talking to Mark you can tell he has a lot of pride in what he does, it definitely shows in his work.

I was referred to Mark and it was the best referral I've ever received. Mark's shop is top notch. My VW had mold growing and mildew smell all throughout, fabric, ventilation and all. Now it's completely clean with no odor at all. Mark has been doing this for a long time and is highly knowledgeable about water issues, how to solve them and how to negotiate with your car insurance carrier. Not only is their work incredible, but the customer service is superb as well.

Mark and his crew did an unbelievably incredible job restoring my cars interior to its original state. I was amazed how clean it was and how it didn't look like it had just come from the detail shop as they don't use crappy materials that only mask dirt. At first I was skeptical of the price quote, but after seeing and sitting in his work for a few months I can see that it's actually a steal as most of the time when I have had my car detailed a month later its dirty again. Not here, by removing the dirt from the carpet padding and seats there simply isn't any more dirt to seep into the car. What's more Mark was more than timely and professional by contacting me if there was even the slightest change in what he had originally thought. A few months later and the car still looks new. I will definitely take my car to Mark next time I need it detailed. Thanks Mark!

Mark offers service as exceptional as the work he does. He goes far beyond the call of duty to take care of his customers and make sure we are not inconvenienced by his having our car. He does a superb job of making my car, which is ten years old, look brand new. Mark also stands behind his work. The reason is simple--he does the best job of any shop to which I've taken my car over the years. It's a joy to work with Mark.

We are so grateful for Mark's service! Our friend threw up in our car on New Year's Eve. We called numerous detailing shops...and Details by Mark was the only one that could GUARANTEE that the projectile smell would be removed without using harsh chemicals. Mark and his crew did a great job cleaning our car - it looks brand new, the smell is gone, and, surprisingly, the stick shift even runs smoother! We're really grateful for Mark's service and thorough cleaning! Not only do they do a great job, but they also are very friendly! We highly recommend Details by Mark!

I needed to sell my 2004 Subaru but knew that the interior might deter someone from buying it. After years of carrying two large, hairy dogs, there was dog hair embedded in the carpet, wedged into cracks, and even in the ceiling carpeting! The money I spent with Mark was the best investment I could have ever put into it to get it sold. The car came home looking and smelling wonderfully, with no evidence of the wear and tear that it has gone through in almost 100,000 miles of life. It looked so nice I almost reconsidered putting it up for sale! But, happily, the first person who came to look at it commented on how nice and clean it was and was thrilled to be able to buy a car with an interior that looked so nice. Thank you, Mark. Your service was courteous, prompt and professional and there is no place I would rather take my car to be detailed!

My 2000 Jeep was a mess and Mark made it immaculate. Even the coffee stains in my seat upholstery were removed. Mark is very detailed and provides prompt service. I was able to get my car in right away. I have returned for service and am extremely happy every time. The cost for service is very reasonable and the new car appearance makes the visit well worth it! Thanks for the great care.

I had my '07 Subaru Outback detaled in and out with Mark, and I was extremely pleased with the service, the ride home, and most of all the job. There were no less than 4 guys on my car for two days. I have a super hairy dog, and take the car up to Mt Hood all the time, and I got it back feeling and looking like brand new. I will recommend Mark highly and will be returning for his services whenever a true, solid detail is in order.

Mark is a serious detailer, he does a very thorough job and charges accordingly. I had different expectations for the work on each vehicle, and Mark discussed and understood my intentions before starting work, then made appropriate decisions (always leaning toward doing a better job) while he and his team did the work. He is happy to do light body work and touchup painting, and he's really good with carpets. All three vehicles turned out stunning. Both cars look just like new, inside and out. The van, which lives outside under some messy trees, is now the exact opposite of the eyesore it was before.

‘Dash’, my 2004 SVT Focus, wishes to express his sincerest gratitude to Max and Mark for his two days at the Auto Spa. He would be writing this himself, but his tires tend to damage the keyboard. He has never looked better; and constantly admires his reflection at every plate glass window he passes. The treatment he received was divine, and loves how his ‘age spots’ just magically disappeared. He is looking forward to his next visit to the Auto Spa for another clay scrub and rub down. Until then, keep an eye out for a blur of shiny Sonic Blue has he dashes by . . .

I am now the proud owner of a 1992 Tooyota MR2, thanks to Mark and his crew. My car looks absolutely amazing. Aside from a few small dings, due to age, it looks like a new car, and it turns peoples heads to be sure!! This shop has perfection as it's moto and goes the whole nine yards to restore their cars!!

We purchased a 1994 Volvo, and on close inspection realized it was too dirty for us to clean by ourselves. We had never used the services of a detailer, so we shopped around. We chose Details by Mark because he seemed knowledgable and sympathetic. Mark and his crew did a great job, the Volvo had to be stripped down to the metal and thoroughly cleaned; the interior panels of the cargo area had to all be replaced; the leather seats cleaned and seat covers installed; and Marc made small repairs and replaced burned out light bulbs. It looks beautiful, and feels great. A car, that last week I would not get into, is now a pleasure to drive.

We have a jet black 2005 Honda Odyssey Family Van that was starting to show the wear and tear of raising twins. Not to mention carpools of kids back and forth from gymnastics, soccer games, etc.. Having just picked up our van from Mark, it now looks like it just came off the showroom floor. Mark was able to do everything from the full interior detail to taking out a couple of door dings, and touched up both chip and scratch marks in the paint. Best of all he did a job with no funny cherry smelling products, or greasy armor all, or bits of over wax under the trim. This was a spotless job done RIGHT!! I plan to keep coming back.

Mark..it's been 41/2 months since you detailed my car. I decided to wait to see how long the detail lasted.....until last week I didn't feel a need to have it cleaned! The "detail" still looks great and all the nooks and cranies are still dust free....it just needs to be cleaned. I've never had a detail that looked so good for so long. Thanks, Mark. I'll be bringing it in this week!

On Saturday night I got a phone call from a friend who had locked their keys in the car and they were taking home some drunks from a bar. Long story short I ended up with a very messy back seat. I left a message on marks site on Sunday morning and on Monday morning at 9 am he had called me back and explained how he could clean everything up better then new. I left the car with mark an hour later and he gave me a loaner car at no extra charge. I’m very impressed with the service that mark gave. My car smells and looks better then when I bought it.

I have a 2001 Mazda Miata that I really like. Mark did an excellent job of cleaning up the carpeting and interiors of the car. The touch up paint job was good and all the scratches and rock chips were gone. The convertible top was scrubbed clean although some black marks remained. I am very pleased with little details such as replacing the windshield rubber, removing parking sticker remanants and fixing the paint on one of the panels. Mark was more expensive than the other detailers but worked over two days to make the car sparkle!

I drive a Mercedes Benz S500 that I love for its classic lines and great performance, but it had begun to show its age – and since the car is completely black, every nick, scratch or wear from the elements showed on the hood, roof, trunk and bumpers. When I dropped it off with Mark, I have to admit – I was skeptical about how much he could do with it, given all the wear and tear. I have fairly high standards, and am not given to hyperbole and exaggeration – but I have to say that I was absolutely amazed by the results of Mark’s work! I can count on one hand the number of times my hopes and expectations have been exceeded by someone’s work. This is one of them. I will definitely be back, and would enthusiastically recommend Mark to anyone looking to give new life to a car they love.

After bringing in the family van in August for a detail (and being thrilled with the results) we just brought in our Toyota Echo. The seats were stained, the dog had chewed the emergency break and seat belt clip, and the kids had ripped the seatback covers. When I picked up the car this week, it was spotless! Mark offered to sew the seat covers and he ordered a new seat belt clip, which turned out not to be expensive. Just like last time, we are thrilled with the results!

A couple weeks ago I brought a road weary 2005 Honda Pilot to Details by Mark for a complete interior and exterior detail job. The Pilot has 240,000 miles and was very dirty on the inside fron tens of thousands of miles of travel on dirt roads. When I picked up the Pilot it looked just like the day aI drove it off the lot in 2005. An absolutely amazing transformation. A friend didn't believe it was the same car as he had seen the week before. He was skeptical until I showed him the 240,000 on the odometer. Thanks Mark, I will be back and so will my friends.

I was looking for good interior detail shop to fix my "ruined by my wife drinking coffee habits" interior. I knew it there will be a lot of to do because I tried to clean it myself but I only made it worse. I talked to Mark and from conversation on the phone I could say that this is what I was looking for (I spend long time doing research online about best auto shops out there). I drove in my car in the morning and it was done 8 hrs later - rushed by Mark. My thoughts: COMPLETELY NEW CAR. I couldn't recognize it. I felt like I bought it all over again. No stains from coffee, no smudges, no food between seats - car was brand new. I couldn't believe. My wife was surprised how job was well done. Since we have small baby my wife loved the fact that Mark used organic shampoo and what not to clean my car. My car didn't small on anything after he was done with it. Point that I am trying to make is that YOU HAVE TO go with Mark and his team. There is no other way if you want to have your car fixed the right way. Thx Mark, and I promise you you will see a lot of my friends coming to your shop also.

I called several different shops before deciding to take my 2004 Super Duty Crew Cab truck into Details by Mark. What had convinced me that he was the best choice was the fact that he took the time to explain exactly what he would do and why. Upon picking my truck up from his shop I was very impressed not only with the way it looked but with the attention to detail that it was given. If you care about your vehicle and you are looking for a quality detail then you should take it to Mark because he's the best.

I found Mark online, and am so happy that I did! I have a 1999 Mazda Miata convertable that did not fair too well through this last winder. The top started leaking, there was mold in the top and in the carpeting, it smelled, and was just a mess. I was heart broken (as it used to be my mom's - she has passed away 5 years ago- and she loved this car). So fortunately I found Mark and he completely restored the interior, had a new top put on the car, and it is back to mint condition! My mom would be so happy, and I am absolutely ecstatic with it - the quality of work Mark and his team does is phenomenal. I will recommend Mark's shop to everyone I know! Thank you Mark, and my mom thanks you too!

I found you by referral from Jake at Everett Street Auto in Portland, so I trusted his referral.You exceeded my expectations and restored my 1996 Toyota RAV 4 so beautifully. It was worth it and I'm happy I found you and your service. You're so friendly and delightful. I'll refer my friends. Thanks a million!

I just picked up our family's minivan, which hasn't been detailed in the 8 years we've owned it. We have 3 kids and a big dogt and the car was, well, disgusting! Mark assured me it would be "like new" and it was. I'm not even sure it was this clean when we bought it (used). Also, the crayon writing was gone, the raisins stuck to the rails and the dog hair stuffed between the seat and the emergency break, all gone! My husband, who was a bit hesitant to spend the money, was completely surprised it got this clean. The ONLY problem is that now I don't want the kids or dog in the car. That can't last for too long!

The family mini-van had finally had enough abuse from our kids, so I called Mark when my wife was out of town, hoping to surprise her with a clean car when she came home. I didn't know whether anyone could accommodate the short notice of my call, but Mark was more than helpful and got the job done prior to her arrival back into town. Not only did he get to it, but he gave me back what looked like a brand new interior. Mark was helpful, up-front and the car was done when he said it would be. It looks like it did when we bought it! I would recommend Details by Mark to anyone who needs a deep, thorough cleaning of their vehicles interior.

I brought Mark an '85 MB Turbo Diesel I found that was good as gold under the hood but looked like an old beater on the outside. The car had been in the California Sun for 20 years, with hard LA water and bird droppings doing their best to ruin the paint. The paint was completely oxidized and I was sure the only way I would have a nice looking car was to shell out thousands for a a good paint job. Everyplace I took it to said it needed body work and paint in excess of $4K. The good folks at MBI recommended I let Mark take a look at it and I'm so glad I did! Mark had the car for 2 weeks, and it looks like I had it painted! It went from dull and oxidized with dents here and there to smooth and shiny like a new car! He painstakingly revived the paint underneath all that damage, polished all my old chrome, removed dents, and gave love and attention to even the tiniest piece of trim on the car. Now people sure do notice! I get compliments and offers to buy almost everyday. People ask where I got it painted and they don't believe that it is the original paint. I will bring all my vehicles and motorcycles to Mark as long as I am in the Northwest. His exceptional quality of work and customer service set him apart from the rest. He has the best detail shop Portland has to offer. Thanks Mark!

Fortunately Mark was in his zone when I brought him my newly-purchased rare '92 968 Porshe. This car had been spending the last few years under the trees in a Portland suburb. Despite low mileage, it had significant body wear, dings and dents, needed repairs, and a definite need for some loving care. Mark and his team rose to the challenge and turned my 'old' car into a show piece. His shop ios the only place in the NW that I would take my prized posessions.

I have a 2005 Porsche Boxster S and live in Troutdale. Over the last few years the hard well water had ruined the shine and overall look of my car, it had become frosty with no depth in the finish. I recently planned an outing with PCA to attend the Baxster Historic Races. I wanted my car to present well in the club event since I had not previously attended one. When I spoke to Mark he came across as a no comprimise kind of guy. he indicated if he couldn't do it the right way he would decline the business. When I picked up my car I was amazed at how perfect it was. While Porsche has some pretty high standards the car didn't look this good when I took delivery of it 4 years ago. Anyone that has a vehicle of any make they really care about must meet Mark and allow him to give them a new outlook how how great your car can actually look. If the emotion you once had for your car has faded Mark will give it back to you. I tip my hat to you and your crew for a very fine job. We will be doing more business in the future. Thansk again

Hey Mark, Andrew Grether here, just thought I would share with you the method for clearing the airbag (SRS) light on Many late model Honda/Acura vehicles. I know you mentioned to me you have to have a guy come in and do it for you, now you can do it yourself. Here is a webpage with the info on how to go about it, very simple: http://www.geocities.com/myintegra96/srs.html Hope that helps out.

I took my Subaru WRX in to Mark's shop in pretty bad shape. My car hadn't been waxed in four years, had loads of caked on salt, and the interior was covered in dog hair. When I picked my car up, I could hardly believe it was the same car. Mark even cleaned my engine and I wasn't expecting that. Mark's superior work on my car helped me sell the car faster than I expected. Thanks Mark for the great service.

I have a 1970 Mustang that I have had since 1975. I recently had the car painted with less than desirable. The paint has scratches and orange peel and just did not look good. I did not expect Mark would be able to restore the paint to the condition they did. It was like a different paint job. The color jumped out. The scratches and orange peel was gone. That weekend the car won best in class at a car show. Marks attention to detail is exceptional.

If you would like your car professionally done, this is the place to go. Oh you can get it cheaper but that's what you get, cheap! Mark did a full detail of my (Black MR2Spyder) 2003 and I must say after 6 years it once again looks like a brand new car. Paint and interior. Thanks Mark for the professionalism I was looking for. I'll be back, Larry Lamb.

Our dear dog recently passed away leaving 5 years of well traveled dog hair completely covering the rear of our 2004 Mercedes station wagon. We have said for years that we need to have the car detailed, but since our dog was reaching the upper limits of her life span, we decided to wait until she passed. There was enough dog hair in that car to make 7 dog hair coats! In every nook and cranny was dog hair literally woven into the fabric! Not to mention years of spilled milk shakes, tea and various bits of food that we thought were lost forever. Every bit of this mess was meticulously cleaned, sparkling clean! Car looks brand new! When Mark says "details" he means it. Will never let anyone else detail our car. Best customer service I've come across in Portland. Thank you so much, I know this was NOT an easy job.

In March 2009 we started noticing an awful smell in our Lexus Rx 330 (2004). When we opened the hood we found extensive mouse droppings all over the exterior of the engine. We thought "this is not good!". We took our car to the dealership who found and removed cat food from around the A/C box. Mice had been collecting and storing food in our engine. The dealship then told us to just spray some orange spray in the vent intake until the smell was gone. Well, this was not good enough for us as the smell was still very present, to the point that our kids (ages 3 and 4) were commenting on how bad it was to be in the car. We had used Mark for a smaller detail job before and was impressed by his service and attention to detail, so we gave him a call. We are SO GLAD we did!! After 2 months and the removal of 8-10 pounds (yes, pounds!!) of cat food, snack food, debris and mouse droppings our car is SMELL FREE!! Mark and his crew were persistent and determined to eradicate the problem smell and they did. It took long hours and a lot of detective work and Mark was in constant contact with me (and the insurance company) about the status of the car. Anytime I called I ALWAYS got Mark on the phone(and this was over a period of 2 months!). Their add says that they "are not your average detail shop" and that is SO RIGHT ON. I would HIGHLY recommend DBM.

After over 100K and six years of grime I decided to get my 2002 Prius detailed. After visiting this website and requesting price quotes I was quite surprized at the price. Much lower than I would have estimated myself! Mark and I struck a deal that very day for a total detail and again a surprize. He was able to work me in in just a couple of days. The turn time on the auto was fast (overnight, another surprize)and Mark and his crew did nothing short of an excellent job. I feel like the car is new again. Mark was great to work with and as honest as can be. I wouldn't go anywhere else. Now my wife wants to bring her car in! Do yourself a favor and visit with Mark. Quality, just quality.

What's interesting is that this has never been done before; I have known and worked with Mark closely for almost fifeteen years. We have developed a crew that is designed to feel like a family and work as a team. We treat your vehicle as if one of us just bought it and want it to be the best it can be with what we know we can do! I know that is why we have almost no place to park our customer's cars because we are so busy; but we do what we say we are going to do; and then some! To have Mark as a mentor, and a friend as well as a boss is priceless; Thank god for the internet! Personally, I would never take my vehicle to any other shop in town.

I took my '78 Fiat Spider to Mark to be detailed inside and out. I have to admit I was skeptical about the success of bringing the dead navy blue paint back to life. My gawd! When I drove up to see my car, I actually cried! It was beautiful! The paint had been returned to its original lustre (custom paint job 20 years ago, not original paint) and absolutely glistened! Mark did a wonderful job. He is truly devoted to detail. Oh, the reason for my tears was I had it detailed in order to sell it, and seeing it as beautiful as the day I bought it made me realize how much I love the car!! (But it is still for sale! If you want a beautiful sports car, see Mark; he has the info!)

I am very pleased and impressed with the work Mark and his staff did on my 2005 Chev p/u. The previous owner must have worked on a farm. There were large deep stains on the carpet and the cab and seats were very dusty and dirty.As Mark said " it was a dirty bird". I would highly recommend DBM.

My Acura RL suffered many micro scratches on both sides of the body from front to back after a carwash ....it looked like someone took a metal brush and gave it a vicious wipe. I was concerned that I would have to repaint the car. After finding Mark on the internet, I paid a visit. Mark was surprised to see the extent of the damage...and proceeded to explain to me the technical process that he would have to use to get the scratches out. He only needed a day to get the work done...and it looks great. You cannot tell the car had those scratches. He even "improved" the finish of a year old accident repair on the door. The price was high, but the results are worth every penney. I highly recommend Mark.

I took my 2006 Subaru Impreza Wrx STi to Mark on April 27 and was a liitle worried that the hundreeds of pitch spots I had covering my entire vehicle would come off. Boy, did I worry for nothing! I picked up my car the folling night and was amazzed! Everything was absolute perfection! Nothing went untouched. 12 hours later, im still in shock on how good my car looks, its better than this car looked in the showroom the day I bought it. With out a doubt a 5 star shop! I would like to thank Mike and his whole crew on their professionalism. It was a great experienxe ---Thanks Mark!

After having a new top put on my 91 geo metro convertable I took it to Marks place and had him do a detail job. When Mark says details he means details. I didn't even recognize my own car.It looked like a new car. I was so pleased with the work I took my 85 VW Vanagan in and again it was detailed to perfection, it looked like it did the day I bought it new! Again I was so pleased I took my 96 Miata in and Mark and his crew did there magic and it also looked like a new car again. I highly recommend Mark's work to anyone. Especially if you think its so bad it needs new paint give Mark a try first. Thanks Mark and crew!!!

If you want to take your car where not only the owner, but ALL the staff as well, care about the qualilty of work they do, take it to Details By Mark. My son had a cough from bad odors and mildew smells in our 2002 Focus. Mark and all his staff worked extremely hard and succeeded in ridding the car of all its odors. The car now looks and SMELLS like new. Thank you, Mark!

WOW! Mark did an amazing cleanup job on our 97 toyota camry that was used by each of our teenage daughters to get them back and forth to high school/college. Sadly, they all treated the car like a catch all, trash pit and the car really looked bad! Now, it has been rejuvinated, restored to it's original condition and it looks better than it has since my husband drove it nine years ago! Thanks so much for the great work, honest service and fair price.

Mark is one of those rare businessmen who truly care about their customer and the quality and value of their product. I first went to Mark a few months ago after buying a Lexus online and having it shipped from Chicago. It arrived in much worse condition, inside and out, than the seller had represented. I went to Mark and he spent 20-30 minutes with me showing me that the car had sustained numerous exterior "events" and had been repaired shoddily. He helped me find a great auto-body repair shop and I had extensive repair work done (great recommendation). Once that was done, we returned to Mark to help protect our investment on the outside, and to turn the inside back into brand new condition. What a beautiful job he and his crew did! It is stunning how brand new the car looks (5 year-old car with lots of hard wear before we bought it ... apparently). Even the engine compartment looks absolutely new ... you know that feeling you have in the showroom when the salesman lifts the hood and you look at a brand new engine? Lastly, I love that Mark has a "maintenance" program for keeping your car in tip-top shape. He costs more on the first visit than many others (worth it), but once you factor in the value you get from his maintenance program, it is no comparison.

Mark and his crew did a fantastic job on my '98 volvo wagon. It was full of 3 years worth of kid food and filth ;) Mark was so friendly and his work was amazing (and reasonable rates). He even gave my toddler and me a ride back to our house after dropping off the car. What service! My car is literally cleaner than when I bought it 4 years ago! I HIGHLY recommend! Thanks!

I took my brand new truck to DBM to get a good initial wax and protect the paint. He was very helpful in answering all the questions and concerns I had about the procedure and I was confident he had done it right. A year later my paint is still shining and I have an appointment to have my vehicle serviced again at DBM. Mark demonstrates attention to detail and commitment to excellence that I trust with my vehicle.

I knew I had to do something about my 1999 VW Cabrio when my friends wouldn't ride in it anymore. The mildew and mold issue was out-of-control. The smell was so bad, I rolled the windows down when I drove it. These issues partly had to do with a mishap at the carwash last summer, but mostly was caused by my convertible top being out of alignment and leaves clogging up the drains.

The outside of the top was in even worse shape. Unfortunately, I do not have covered parking and I have to park it where I live under a tree. My white top was dingy and gross from the algae that grew on it. My poor car needed some TLC, bad.

Thankfully, I was smart enough to take my car to Details by Mark. My car now looks brand new! Everything looked as clean as it was when I bought it! The rotten smell was totally gone and the top was spotless. They washed and polished the body of the car so well, I thought they had repainted it!

Mark not only made sure to make my car spotless, but he fixed the alignment of my convertible top and fixed the front seats so they could be adjusted easier. Thanks for the excellent service, Mark! I've been telling all my friends about you and I will definitely be back!

Mark did an incredible job on a 2003 Toyota Corolla I had inherited from my father-in-law. He had smoked a pipe his whole life, and when 10 years ago we convinced him to stop smoking in his apartment he started smoking in his car in the winter. Needles to say it was NASTY! Mark said it was by far the worst smoke damage he had ever seen. I told him to just do his best and that I wasn't expecting miracles. He responded that he delivers miracles and he was right. He really went the extra mile, and I could tell he would have taken it as a personal failure if it had gone out of his shop not looking 100%. Now it looks AND smells like a new car. He really did deliver a miracle!

Mark, I was so totally thrilled when I left your shop this morning in my sparkling car that I drove to Everett Street Autoworks to show my mechanic what a fabulous job you did. He saw my car just a few days ago and the contrast between before and after is really remarkable. I then had coffee with a friend and showed him my car and he needs to have his detailed as well so he will likely give you a call.

My Christmas present to myself was to have my husband's Volvo detailed. It looks like a BRAND NEW CAR inside and outside. Mark and his crew did an AWESOME job and now I don't have to clean his car myself. I may have to switch cars with him for awhile. Thanks for the beautiful work!

Long story short, I was on my way home with 3 gallons of paint in the back of the 1990 Volvo. I went around a curve, heard a movement shift in the paint cans and immediately began to fantasize what it would be like if the lid ever came off one of those cans. Coming to a light near Mt. Tabor, ahead of the down of Stark St., I glanced back and saw that my nightmarish fantasy was TRUE. Desperation, unending prayers, pleas for help followed. Finally, I was recommended to Details by Mark. I don't know if it was his quick response of "bring it right in" or the "we'll take care of you, sweetheart" but I was instantly given the hope I needed for the desperate adventure I was forced into. Mark himself began suctioning the paint after backing the car into his busy facility. When the other workers came to stopping places in their detailing, they also worked to get out paint from the side panel, the side speaker, the seats, and carpet. They removed bolts, trim, seats anything in the way of doing a thorough job. While they worked for over an hour without stopping, one of the workers quipped away until I was laughing again. They continued the next day. In the end, my Volvo looked better than ever and the insurance company was as delighted as I was. I highly recommend Details by Mark.

I brought my 2002 MINI to Details by Mark for a thorough clean-up before winter. It was stunning what Mark and his team did. I have been to other detailers around Portland since purchasing the car. Driving away was like leaving the MINI dealership; it looked new! And importantly (and why I waited almost 2 months) the quality of the exterior finish is durable. The rains have come and my car maintains its shine easily (whenever the sun comes out). I would recommend DBM to anyone who appreciates their car and maintaining its like-new appearance.

Words cannot express our amazement at your transformation of our little yellow Miata. When you drove it out of the shop it shone like a brand new penny (we were sure it was the wrong car)! Your work is amazing and your customer service superb. We'll definitely be back to see you again soon! Thanks so much!!!!

Just wanted to say thank you to Mark at Details by Mark. Our recent purchase of a 2001 Lexus SUV was exciting but it needed some finishing touches. The previous owner had children and you know that children eat in the car. The carpets (a light beige) had food and drink stains. We thought the carpets would have to be replaced,that was before we met Mark,Mark performed miracles and the carpet and mats look like new. He also saw other details that needed attention, he repainted the running boards, fixed a missing part on the windshield unit. The wax job made it shine like a new penny. We are so happy that we found Details by Mark. We will be back.

I just purchased a 2005 4Runner limited. I was very pleased with the price I got for the vehicle. However, being somewhat of a perfectionist (probably not very unusual for Mark's clients) I hated the fact the dash and much of the exterior paint was scratched or dinged. Not anymore. Mark worked magic on the dash and it looks new (memo to self-don't let the kids put their cleats on the dash). The exterior paint was so well polished it doubled as a mirror. In fact, the true color of the vehicle shone through and it looked even better than the "other" beat up version's color. A big thanks to Mark and his crew!

My husband and I hadn't had our 2006 Lexus cleaned for an entire year and It was filthy. I was thrilled when I picked it up after a couple of days at Mark's and it looked like new again.He did such a good job and even got our puppy's muddy stains out of the leather seats. Thank you Mark!

My wife and I finally got a "family car" to haul our two kids (2&4), and decided to detail our '01 Maxima so we could use it as the "grown-up car." I don't think it had had a thorough cleaning since our oldest was born, almost 5 years ago, and it showed the abuse only young kids can give. Mark did an amazing job getting it back into shape. Now not only can we fit passengers in the car (no more car seats!! Yay!!), but we're not embarrassed when they get in. And the exterior shines like it did when I bought it. Thanks, Mark. Great job!

My wife and I bought our used 2000 Suburu from a family of five -an incredibly messy family of five. Well, at the price it was a steal, but the interior upholstry was covered in a colorfully festive display of stains and smudges. In addition, from time to time there was a terrible odor of poo, the source of which we could never locate. I was skeptical when my wife said she was going to have the car detailed to remove the multitude of stains. She brought it into Mark's place, and boy am I glad she did. After the car was returned we were beside our selves with the results. Not only did the car's interior look to be fresh off the showroom floor, but the curious, ghost fart smell was gone - without the lingering scent of perfumes or air fresheners. Thanks Mark!!! We will be sure to send all our friends your way.

My dog got skunked in the woods then jumped in the truck and rubbed herself all over the seats. The interior was ruined. I drove to Mark's wearing a respirator. It was that bad. From the moment Mark answered the phone I knew he was the one to take care of my truck. From his description of the detailing process to helping me file my claim, he was attentive and personable. To call Mark a perfectionist is an understatement, and it's exactly the personality trait you want a man in the detail business to have. Mark really took care of me.

My Sentra's finish had been subject to years of bleaching by the sun, staining from leaves dropped by trees it was parked under, mold and grime in hidden spots and dirt from daily errands. I took it into Mark and was at first taken aback by the quote and had to think about it. I kept coming back and talked to him over the next couple of weeks and began to understand what he had to go through to restore the vehicle. When I got it back, not only did he do the superb job he promised, but did it on time and for the price quoted. The car shone and smelled like a new car. It showed that that Mark put a great deal of work and care into it. No harsh chemical smells, just good smells from deep cleaning with safe products. Everything about the car: paint, carpet, engine compartment, passenger compartment, trunk and door seals, wheels, everything gleamed. Thank you Mark. You are a perfectionist in the best sense of the word!

Prepare to be blown away. The level of detail and perfection that Mark puts into his work is unmatched and flawless. Mark was able to remove obscenely invasive spots left on our Audi from the trees in our area. He performed miracle work. In addition to the incredible work done on the car, Mark provided great customer service. He stuck to his original quote even though we're sure it took him much longer to get our car to the condition he felt comfortable with. He is a perfectionist and god bless him for that.

I brought a Toyota Celica which I had owned for 15years in for a pre sale detailing. Mark and I discussed which areas would be most noticeable to prospective buyers. What a terrific job. I could hardly stand to sell the car after he finished! The first person who looked at the car bought it.

Our beautiful Lexus had gone to the dogs, literally. Pristine cream colored leather was gutter dog brown for so long, we'd forgotten the original color. Mark honored his original estimate of 4 hours, DESPITE it taking 12 hours to return it to its original ondition. As Mark gave me the keys, he saw a minuscule area of haze, pulled out the corner of his shirt and removed microscopically small marks. He's amazing. As sensitive to customer feelings as he is to quality service, Mark's business runs on integrity and impeccability. We gifted our kids with the car...Now that it's beautiful again, I almost wish we were keeping it. Mark, you and your crew are extraordinary.

My Miata was a complete mess due to shoddy work done by another shop. I took the car to Mark's, and was amazed by the thoroughness and skill of the work he and his crew did. In every way Mark was simply splendid. His diagnostic was full and accurate from top to bottom. His prices were fair and always above board; in addition he did his best to call the previous shop's attention to its sub-standard work on the car. Finally, I appreciated Mark's personal attention to my car from start to finish. Details by Mark is the epitome of what a small independent business should be. I recommend him and his shop to anyone who requires excellent craftsmanship by an owner and staff who all care passionately and completely about their work and your car.

My 2000 Nissan Maxima runs well, but after 8 years of wear and tear, she was looking and feeling kind of old. I hated the idea of getting rid of her just because of her age and that is where DETAILS BY MARK came in. Mark was amazing! He communicated exactly what I should expect and all the options I had regarding detailing inside and outside of the vehicle. He did exactly what he said he would, did it in a reasonable amount of time and exceeded my expectations. I look forward to another few years LOVING my car!

Our poor 1990 BMW's paint was "Brilliant Red" when new, but after 18 years of NW weather, "Nestle's Strawberry Quik" was more descriptive. Mark's team changed that; they somehow rolled back the clock and made the red brilliant again. The trim and the wheels gleam now, making the exterior look a "total package".

I brought in my 1999 Saab to Mark. After I talked to him about what he was going to do with the car, he explained things very detail giving me assurance that my car is in the right hand. However, I was still pretty skeptical whether the price I paid will be worth it. When it's time to pick up my car, I was amazed to see my black Saab is like new again, the color just jumped back at you and all the little scratches are gone. It was definitely worth the money I paid. I was so happy with the result, I am bringing my other car to be detailed soon.

Personal service at it's best. After my first phone call with Mark I new I wanted to trust my car with him. I had my '99 Sienna detailed in oder to sell. He and his team took years off it and I felt good about asking top dollar for it... which I got, primarily because it looked excellent! I got a great return on my investment. Mark definitely walks his talk!

I am discriminating to a fault and I don't trust my cars to "just anyone." It says a lot that I trust Mark and the employees at Details by Mark. Mark doesn't just go through the motions of detailing an automobile. He takes pride in his work and it shows every time I pick up an automobile that has been left in his care. If you want your car done right, take it to Details by Mark.

I drive a 1991’ Honda Civic Hatchback with 170,000 miles on it. –Not a particularly flashy car, but I love it and maintain it like it was a Porsche. I always thought the car looked pretty good –until I took it to these guys! My car looked like it had just rolled off the show room floor when they where done with it. They had it for over a day and literally took the thing apart to detail it. On my way home from the shop I had a guy yelling at me from a bus stop. –When I rolled down the window to see what he wanted, he stated that he had never seen a car this old look this clean + wanted to know if I would consider selling it. These guys aren’t cheap, but when it comes to the quality of the work they do –the guy at the bus stop says it all.

Mark met my expectations. My car was delivered on the day promised looking in “showroom” condition. On my way home I stopped at my local gas station, the attendant thought it was new car, with 21,000 miles on the odometer. I would recommend Mark’s work to anyone. Thank you, Paul.

I brought my 2006 Porsche Cayman S by Mark's shop to discuss some paint finish repair needs and detail work. It was clear to me after discussing my problem with Mark that he was a consumate professional with a passion for detail. I knew right away that his shop was the right choice and he instilled conficence that he would take good care of my car. A portion of the clear bra was replaced, a scratch diminished and a great machine wax polish was done. The car turned our show room beatiful and I would not hesitate to recommend Mark. I will continue to use his service to wax and detail my Porsche.

We brought our 1998 Honda Civic to Mark for a full detailing. He did an outstanding job. The car turned out to be a MUCH bigger job than anyone expected, due to all the kids we've had in the car over the years, but Mark really went the extra mile to totally take care of all the stains, spills and smells. Now it's like new. Thanks, Mark, you really earned our loyalty!

Gave Mark my 2003 Forester XS to work on. It had passenger window smashed with glass EVERYWHERE in interior. Mark took the car though full interior detail and completely got rid of all glass and glass dust. The interior looks literally brand new. Thanks for being so meticulous Mark!!

Brought a 1992 BMW 318ic in, had the Full Detail done. Mind you, this car probably has not had a detail EVER; WOW! Not a spot left untouched, the paint looked beautiful (flat and dull before), the interior looked as new as a BMW on Rasmussen's showroom floor. The vehicle looked fantastic. He didn't leave out anything, put me on a detail schedule so that this car will be a stunner. I take it in once a month now for her beauty treatment. Thanks!!

Took my 2002 Focus Wagon in for a full detail, received it back the next day and it looked PERFECT. Have owned the car since new and, with 165,000 miles on her, she looks flawless. Will be back in three months for her Spring Fluff and Buff! I've already sent my friend and his truck to DBM, and he's sold, too. Thank you, Mark.